Privacy Policy

Customer data is stored in the customer database of Zero Point and is used for customer relationship maintenance. Zero Point Finland Oy has the right to deal with and dispose of the registered data for justifiable purposes (such as direct marketing) in accordance with the Finnish Personal Data Act (523/99). The details of the customer database can be found below.

How do we protect your information?

Customers’ personal information is very important to us, and we do not disclose customer information to third parties. In order to secure customers’ browsing and order information, we use SSL encryption throughout the website. More information on SSL protection you can read below.

How do we use your information?

We use customer information as follows:

  • When we deliver goods to customers
  •  In order to maintain the Customer Service
  • When we create special offers for customers

What information do we collect from customers?

Information that we collect from customers:

  • Contact information and other customer data for order processing and delivery
  • Orders and customers’ order history
  • Customers’ purchasing processes, browsing on our website and other browsing data for statistics and quality-of-service improvement reasons
  • When a customer participates in product toss-ups or any other award distribution, which we organize

What information we do not collect from customers?

We do not collect customer payment details such as credit card information and bank account numbers.

When and with whom we share customer information?

We share customer information with our service providers, paying agents, courier and transportation services, and other partners, in part or in full, always appropriately. Information is shared with partners only for the purposes of payment, order and delivery.

Customers have the lawful right to prohibit the processing of personal data for advertisement, telemarketing and other forms of direct marketing. We do not use customer information for marketing purposes without your consent. You may refuse the use and processing of your data for marketing purposes, and to check your information details by contacting our Customer Service at

Changes of the privacy policy

We reserve the right to change our privacy policy in whole or in part at any time. Changes will be published directly to our website. By ordering goods from us the customer is aware of the terms and conditions, and agrees to the conditions at the time of the order.

The privacy policy’s current version has been last modified on 10.06.2014.

More information about the privacy policy

Customers can contact us by e-mail on for more information on data protection.

SSL-encryption and SSL-certificate

The website is secured with 256-bit SSL-encryption. When using SSL-protocol the data traffic between the user and the website is encrypted with virtually unbreakable protection. This means that a customer can go shopping on our website without safety concerns. The SSL-certificate guarantees the authenticity of the website, its safety and reliability; SSL-protected pages can be recognized by the Internet address that begins with https://

SSL (Secure Socket Layer) certificates are needed for example for securing the online payments. Customer’s payment information is encrypted in the service process, so that third parties cannot read it in connection with the online purchase. We have expanded the security, not only to payment transactions and shopping cart, but to the entire website.

Use of cookies

We use cookies on the Zero Point website, which allow us to constantly improve the website to a more user-friendly one. Cookies’ task is to ease, improve and speed up the transaction experience. Cookies can also be used in the creation of better offers and personalized product recommendations to the clients.

A cookie is a small text file, which Zero Point’s web server saves on your hard disk. In order to function parts of the Zero Point website might require from you to accept cookies. User’s browser is likely to accept cookies as a default setting, but the user can also prevent the use of cookies through the browser settings or remove the cookies from the browser after ending the service process. For more information and proper operating instructions refer to your browser’s developer.