Customer data is stored in the customer database of Zero Point and is used for customer relationship maintenance. Zero Point Finland Oy has the right to deal with and dispose of the registered data for justifiable purposes (such as direct marketing) in accordance with the Finnish Personal Data Act (523/99). The details of the customer database can be found below.
How do we protect your information?
Customers’ personal information is very important to us, and we do not disclose customer information to third parties. In order to secure customers’ browsing and order information, we use SSL encryption throughout the website. More information on SSL protection you can read below.
How do we use your information?
We use customer information as follows:
- When we deliver goods to customers
- In order to maintain the Customer Service
- When we create special offers for customers
What information do we collect from customers?
Information that we collect from customers:
- Contact information and other customer data for order processing and delivery
- Orders and customers’ order history
- Customers’ purchasing processes, browsing on our website and other browsing data for statistics and quality-of-service improvement reasons
- When a customer participates in product toss-ups or any other award distribution, which we organize
What information we do not collect from customers?
We do not collect customer payment details such as credit card information and bank account numbers.
When and with whom we share customer information?
We share customer information with our service providers, paying agents, courier and transportation services, and other partners, in part or in full, always appropriately. Information is shared with partners only for the purposes of payment, order and delivery.
Customers have the lawful right to prohibit the processing of personal data for advertisement, telemarketing and other forms of direct marketing. We do not use customer information for marketing purposes without your consent. You may refuse the use and processing of your data for marketing purposes, and to check your information details by contacting our Customer Service at email@example.com.
Customers can contact us by e-mail on firstname.lastname@example.org for more information on data protection.
SSL-encryption and SSL-certificate
The www.zp.fi website is secured with 256-bit SSL-encryption. When using SSL-protocol the data traffic between the user and the website is encrypted with virtually unbreakable protection. This means that a customer can go shopping on our website without safety concerns. The SSL-certificate guarantees the authenticity of the website, its safety and reliability; SSL-protected pages can be recognized by the Internet address that begins with https://
SSL (Secure Socket Layer) certificates are needed for example for securing the online payments. Customer’s payment information is encrypted in the service process, so that third parties cannot read it in connection with the online purchase. We have expanded the security, not only to payment transactions and shopping cart, but to the entire website.